Frequently asked questions
If you can't find the answer to your question below, please feel free to reach out!
Product questions
What is this product and how does it work?
It’s a plant‑based muscle rub combining Arnica Montana, menthol, peppermint, eucalyptus, rosemary, camphor bark, pine, lemon peel, and wintergreen oils. It delivers a dual cooling and warming (icy‑hot) sensation to soothe sore, achy muscles and support circulation.
What types of pain or discomfort is it intended for?
It's designed to relieve muscle and joint pain from sprains, strains, arthritis or bruising. It’s also commonly used for tension in neck, shoulders, back, legs, and feet, and even congestion, headaches or growing pains.
How do I apply it and how often?
Massage a small amount into affected areas such as chest, neck, temples, calves, or thighs. Use up to3–4 times per dayas needed.
How long before I feel relief, and how long does it last?
Many users report feeling relief within minutes thanks to the cooling then warming action; effects may last from under an hour to several hours depending on severity of discomfort.
Is it safe for sensitive skin or fragrance‑sensitive users?
The product is unscented in terms of added fragrances—relying solely on natural essential oils. There’s no paraben, sulfates, or artificial fragrance, though the plant oils do have a natural scent. Some users may find the warming effect strong, particularly on sensitive skin.
Shipping & returns
How much is shipping?
Shipping is FREE on orders over $50.
Do you ship internationally?
We ship to Canada and the United States. Input your postal or zip code in our checkout to see your shipping rates.
Do you accept returns?
We offer a money-back guarantee. If you're not satisfied with your purchase, we will refund you.